Length and eye position
Set your posture first, then measure. We check where your eyes sit relative to the ball line with a mirror and a plumb, and cut to the length that lets your natural posture put them where you can see the line honestly.
Where putters go wrong
Almost all of them are too long
Retail putters are built at 34 or 35 inches because that is what fits a rack. Once a golfer sets up in a comfortable posture with their eyes over or slightly inside the ball, the length that actually works is very often 33 inches, and for shorter players less than that.
Too much length forces one of two compensations. Either the hands come away from the body, which lifts the toe and closes the face relative to the path, or the golfer stands more upright and moves their eyes outside the ball, which distorts the way the line looks from address. Both show up as pushed putts that the golfer then tries to fix with aim.
Cutting a putter is a five-minute job. Getting the head mass and grip weight back into balance afterwards is the part that needs a bench, and it is the reason we quote putter work as a build rather than as a trim.
A putter that fits does not make putts. It removes a reason to miss them.
Lie angle
Read from sole contact at impact, not at address. A toe-up putter presents a face pointing left of where it looks. This is measured and bent, and it is far more common than golfers expect.
Delivered loft
Static loft is not what the ball sees. Forward or backward shaft lean at impact changes it by several degrees, and a putter delivering too little loft drives the ball into the turf and makes distance control impossible. We measure delivered loft and bend the head to suit.
Head mass against green speed
Slow greens reward a heavier head; fast greens reward a lighter one. Our weight kit moves head mass in ten-gram steps, and the sheet records the green speed the choice was made for — including whether your home course runs slow in spring.
Toe hang against stroke arc
A strongly arced stroke generally works with a head that hangs toe-down; a straighter stroke suits a face-balanced head. We read your arc off the mat rather than asking you to describe it, because almost nobody describes it accurately.
Grip size and weight
A larger grip quietens the hands and suits golfers who fight a twitch. It also adds weight in the butt, which changes balance, so grip and head mass are decided together rather than one after the other.
Keep the putter you love
Most sessions end without a purchase
Putters are the most emotionally held club in the bag, and we have no interest in separating anyone from one that feels right. The large majority of putter sessions here end with the golfer keeping the head they walked in with, altered.
An inch off, a degree of loft removed, two degrees of lie added and a heavier grip is a common outcome, and it costs a fraction of a new putter. Where a new head genuinely is the answer — usually a toe-hang mismatch that cannot be engineered around — we will say so plainly and explain why.
The session runs $95 and takes an hour. Alterations to your existing putter are billed as bench work on top, typically between $25 and $50 depending on what is needed.
Bring the putter you already trust
We would rather alter it than sell you a replacement for it.